Standard delivery within the UK is by Royal Mail usinga a tracked service and service and is FREE on orders over £150 and over (£4.95 for orders under £150)
Guaranteed next day is charged at £7.99 Monday to Friday and orders must be placed before 1pm.
If you choose a different address to the invoice address e.g work, we are not responbile if the order is given to someone else and cannot be found. We will have proof the item has been delivered.
If after 4 days you have not received your item and have tried to track and trace your item with your tracking number please contact us on 01823 617654, If the Post Office has left a card you must collect it. If it is returned to us we will not refund postage costs and will charge to resend.
If your item/s is/are heavy we may use Parcel Force or another secure courier.
International orders are sent to most destinations using a tracked and signed for service.
Orders to Europe upto 500 grams or 1lb are charged at £8.95 and to the rest of the world at £20. You will need to sign for your item, if you are not at home please collect from your Post Office using the information provided by the card left through your door. If you do not collect your parcel and it is returned to us we will not refund the costs of shipping and will charge again to resend.
We try to send parcels within 48 hours of receiving your order Monday to Friday. For Saturday delivery orders must be made by telephone and the charge is £20 and must be placed before 12pm on Friday.
Charges can be found on our delivery costs page.
UAE, KUWAIT AND DUBAI; A priority courier service can be provied at a cost of £29 according to weight.
VAT is not charged on post or courier service.